Transparent Scale
All plans include 24/7 monitoring, automated backups, and veteran AWS support from our core team.
Starter
Perfect for small projects and startups
- 1 managed Linux server
- Basic monitoring & alerting
- Daily backups (7-day retention)
- Email support
- 99.5% uptime SLA
- US regions
Professional
For growing businesses with production workloads
- Up to 3 managed servers
- Advanced monitoring & alerting
- Hourly backups
- Priority email & chat support
- 99.9% uptime SLA
- Multi-region support
- Private VPC included
- Monthly review calls
Enterprise
Custom solutions for large-scale operations
- Unlimited managed servers
- Full observability stack
- Real-time backups
- 24/7 phone & Slack support
- 99.99% uptime SLA
- Global multi-region
- Dedicated infrastructure
- Advanced WAF included
- Quarterly business reviews
- Dedicated account manager
Compare Features
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Managed Servers | 1 Linux | Up to 3 | Unlimited |
| Monitoring | Basic | Advanced | Full Stack |
| Backup Frequency | Daily | Hourly | Real-time |
| Uptime SLA | 99.5% | 99.9% | 99.99% |
| Support | Email & Chat | 24/7 Phone & Slack | |
| Private VPC | |||
| Multi-region | |||
| Advanced WAF | |||
| Dedicated Infrastructure | |||
| Account Manager |
Common Inquiry
What's included in the managed server price?
Every managed server includes OS-level management, security patching, monitoring and alerting, automated backups, and incident response. You get a fully managed Linux or Windows server without needing to hire a sysadmin.
Can I upgrade or downgrade my plan anytime?
Yes. Plans are month-to-month with no long-term contracts. You can scale up by adding servers or scale down at the end of any billing cycle. Enterprise contracts offer discounts for annual commitments.
What AWS regions do you support?
We currently support US East (N. Virginia, Ohio), US West (Oregon, N. California), and EU West (Ireland, Frankfurt). Additional regions are available on Enterprise plans.
How does the 99.9% uptime SLA work?
Our SLA covers the infrastructure we manage. If we miss the target in any billing month, you receive a service credit. Professional plans guarantee 99.9%, Enterprise plans guarantee 99.99%.
Do I keep access to my AWS account?
Absolutely. It's your account and your infrastructure. We operate through a dedicated IAM role with the minimum permissions needed. You retain full ownership and root access at all times.
What happens if there's an incident at 3 AM?
Our monitoring catches it automatically. For Professional and Enterprise plans, our on-call engineer is paged and responds within 15 minutes. Starter plans receive email alerts with next-business-day response.
Can you migrate my existing infrastructure?
Yes. Our AWS Foundation Setup ($950 one-time) covers a full audit of your current environment and a migration plan. Application deployments are handled separately based on complexity.
Do you work with other cloud providers?
We're AWS specialists. That focus is intentional. Rather than being mediocre across three clouds, we go deep on one. If you need Azure or GCP, our sister brand DataOps Group handles multi-cloud consulting.
Need a Custom Solution?
Contact us for custom pricing tailored to your specific infrastructure complexity and compliance needs.
Contact Sales Team