Privacy Policy

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Complete our contact or inquiry forms
• Request a quote or consultation
• Engage us for managed hosting services
• Communicate with us via email

This may include your name, email address, company name, job title, and details about your infrastructure or hosting requirements.

Information Collected Automatically

When you visit our website, we automatically collect:

• Device and browser information
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide managed hosting services
• Send relevant updates about our services (with your consent)
• Improve our website and user experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

• Service providers who help us operate our business (e.g., hosting, email, analytics)
• Affiliated brands within Copper Paw DataOps LLC (e.g., DataOps Group) when relevant to your inquiry
• Legal authorities when required by law or to protect our rights

Client Data & Infrastructure

When you engage us for managed hosting services, we access your infrastructure through dedicated IAM roles with minimum required permissions. We do not access, read, or store your application data, customer data, or database contents. Our access is limited to infrastructure management and monitoring.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Watchtower Cloud is based in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us at hello@watchtowercloud.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Copper Paw DataOps LLC, d/b/a Watchtower Cloud
Email: hello@watchtowercloud.com